Client Advocate

This is actually one position that covers both titles of Client Advocate and Volunteer Coordinator…

REPORTS TO:   CAC PROGRAM DIRECTOR

General responsibilities:

Under the direction of the CAC Program Director, the Client Advocate has primary responsibility for providing victim advocacy, accompaniment, follow-up, information/referral, and support services to primary and secondary victims of sexual assault, sexual abuse, incest and their non-offending family members. Participate in community interactions which promote visibility and awareness of the programs and services of the Midland Rape Crisis and Children’s Advocacy Center. Understand the purpose and function of the Midland Rape Crisis Center and is knowledgeable of all existing policy and procedures.

Position RESPONSIBILITIES:

Victim Services

  • Provide liaison and follow-up services to clients of the Midland Rape Crisis and Children’s Advocacy Center.
  • Inform clients of the progress of their case through the criminal and civil court system.
  • Inform clients of their rights, Victim’s Compensation Act, Texas VINE, privileges, and rules of confidentiality. Help clients fill out and complete the Victim’s Compensation forms and track their results through the system.
  • Provide crisis intervention services when needed at the hospital, law enforcement agencies, or District Attorney’s Office in addition to the Center offices.
  • Work after hours as needed when volunteers are unavailable or request assistance.

Forensic Interviews and Child Protection Team

  • Use established protocol to conduct forensic interviews with children or developmentally delayed adults who are alleged victims of abuse or witnesses to violent crimes.
  • Attend and participate in multidisciplinary team meetings in Midland and Andrews.
  • Make any necessary recommendations regarding needed follow-up for the child and the family.
  • Liaison between Law Enforcement, District Attorney, County Attorney, the Texas Department of Family and Protective Services, Midland Memorial Hospital, MRCCAC Therapists, and other community agencies as needed.
  • Input appropriate information into program databases.
  • Keep abreast of new research and developments in forensic interviewing of child abuse victims.
  • Work on 24-hour call for emergency interviews/staffings.

 Court Testimony

  • Testify in criminal/juvenile/civil court when subpoenaed

Coordination and Administration

  • Attend multidisciplinary team meetings in Midland and Andrews, Victim’s Coalition meeting, agency staffings, CAC Program staffings, and personal supervision meetings.
  • Attend other meetings and in-services, professional training and conferences as self-directed or requested by CAC Program Director or Executive Director.
  • Participate in improved collaboration efforts with community agencies.
  • Maintain case files, statistical reports, etc…
  • Work with the CAC Program Director to develop and carry out evaluation procedures
  • Assist the CAC Program Director/MRCCAC Board in fundraising efforts as needed
  • Perform other duties as directed by the CAC Program Director or Executive Director

EDUCATION: 

A baccalaureate degree is required in a social work field which relates to the mission and objectives of the Midland Rape Crisis and Children’s Advocacy Center.

QUALIFICATIONS:

  • Understanding of child development, child sexual abuse, and forensic linguistics.
  • Understanding of the law and the legal system and implications related to interviewing children.
  • Excellent written and oral communication skills.
  • Experience working with diverse professionals from child protection, law enforcement, court systems and related community services.
  • Experience in needs assessment of victims and families and identification of appropriate referrals.
  • Ability to effectively organize a variety of tasks and deal with a wide variety of people.
  • Proven ability to work with all victims of sexual assault, sexual abuse, and child abuse without bias or prejudice regarding prostitution, drug abuse, abortion, use of alcohol, differences in abilities, age, race, color, sexual orientation, creed or religious affiliation.

Volunteer Coordinator

REPORTS TO:    EXECUTIVE DIRECTOR

GENERAL RESPONSIBILITIES:

Understand the purpose and function of the Midland Rape Crisis and Children’s Advocacy Center and be knowledgeable of existing policies and procedures. Maintain confidentiality of all information. Perform duties as outlined herein and as assigned by the CAC Program Director or Executive Director.

POSITION RESPONSIBILITIES:

Facilitate coordination of volunteer activities including preparation of schedule for hotline and pager shifts, and scheduling of CAC volunteers; scheduling and delivering all volunteer training and maintain proper documentation of work; and maintenance of up-to-date volunteer rosters.

Schedule and participate in volunteer training and activities, training, booths, in-services, parties and special events. Provide updated brochures and other items as part of participation in events held within the community.

Maintain regular contact with each volunteer to facilitate communication and assist with special problems.

Recruit and screen all MRCCAC volunteers. Hold at least 2 new volunteer trainings per year and a minimum of 1 training per year for therapy pets.

Maintain and document monthly, quarterly, semi-annual, and annual statistics on all volunteer activities.

Provide services to victims of sexual assault, sexual abuse, and survivors of homicide, which include but are not limited to: assistance with completion of Victims Compensation Forms; on-call services on a rotation basis with other staff; crisis intervention and support services as necessary; client advocacy; accompaniment; and hotline assistance as dictated by the need.

Hold at least 4 volunteer meetings per year.

Plan, participate in, and coordinate a yearly volunteer appreciation event. The event should be held in April of each year and should only be changed with the approval of the Executive Director.

Sit with children in the absence of a volunteer. If unable to sit, ensure that backup is found to sit with the children.

Assist the CAC Program Director and Board in fund raising efforts as needed.

Provides services to victims of sexual assault, sexual abuse, and incest including but not limited to: assistance with completion of paperwork, on-call services on a rotating basis with other staff, crisis intervention and support services as necessary (including appropriate documentation), and hotline assistance as dictated by the need.

SPECIFIC RESPONSIBILITIES FOR SAPCS –Federal:

The Volunteer Coordinator will assist with the primary education program in accordance with the guidelines of the Office of the Attorney General. Duties will include but are not limited to assuring that the 25% of time is appropriately spent on this grant. Activities include:

  1. Volunteer training specific to primary prevention activities.
  2. Coordination of volunteer hours specific to primary prevention activities.
  3. Provide community education specific to primary prevention activities.
  4. Preparation of informational materials specific to primary prevention activities.

EDUCATION:

A baccalaureate degree is preferred in an area of emphasis, which relates to the responsibilities defined here. Education may be substituted with 3 years of experience in public awareness, volunteer coordination/experience, and volunteer recruitment in a non-profit setting.

QUALIFICATIONS:

A proven tract record as an individual capable of maintaining confidentiality.

Possess an understanding and appreciation of the vital importance of volunteers in meeting the goals and objectives of MRCCAC.

An ability to work with all victims of sexual assault, sexual abuse, and survivors of homicide without bias or prejudice regarding prostitution, drug abuse, abortion, use of alcohol, difference in abilities, age, race, color, creed, or religious affiliation.

Strong written and oral communication skills with an ability to communicate effectively to a variety of audiences and groups.

 

Email resumes to Kelli Crouse at kcrouse@mrccac.org or call 432-682-7273.